Important Notice: Online gaming is for entertainment purposes only and should not be used as a source of income or a way to resolve financial difficulties. If you or someone you know shows signs of problem gambling, please seek professional help immediately. All games on 918app are strictly for individuals aged 18 and above.
918app's Commitment to Safe Gaming
Since its inception, 918app has placed member well-being as an uncompromising priority. We recognise that while the majority of our members play in a healthy and responsible manner, a small number of individuals may struggle to control their gaming habits.
That is why we continuously invest in developing self-protection tools, training our support staff, and partnering with responsible organisations to ensure our platform is safe for all users. Responsible gaming is not just a slogan for us — it is at the core of how we run our business.
We also believe that accurate information is the best defence against gambling addiction. This page serves as a comprehensive guide to help you understand gaming risks, recognise warning signs, and make the most of the control tools we provide.
Our Responsible Gaming Principles
- Play for entertainment, not as a source of income
- Set a budget before playing and stick to it
- Do not play when you are emotionally unstable
- Take regular breaks from the platform
- Do not try to chase losses with bigger bets
- Prioritise family and personal financial responsibilities
Our Promise 918app To Our Members
We are more than just a gaming platform — we are a partner who genuinely cares about your well-being
Full Protection
Self-control tools are available in your account at all times, with no conditions.
No Aggressive Advertising
We do not send promotions to members who have activated self-imposed limits.
Empathetic Support
Our team is trained to assist members who need guidance, without judgment.
Strict Age Restriction
The KYC verification process ensures that no individual under 18 years of age can access the platform.
Self-Control Tools at 918app
All these tools can be activated directly in your account settings — free of charge and effective immediately.
Daily / Weekly Deposit Limit
Set the maximum amount you can deposit into your account on a daily, weekly, or monthly basis. This limit takes effect immediately and can only be lowered — not raised — until a 24-hour waiting period has elapsed.
Available NowSession Time Limit
Limit how long you can spend in a single gaming session. The system will send you a reminder as you approach your set time limit and will automatically log you out once the limit is reached.
Available NowSelf-Exclusion (Cool-off)
Choose to take a break from the platform for 24 hours, 3 days, one week, or one month. During this period, you will not be able to log in or make any transactions. Withdrawal of your remaining balance can still be processed.
RecommendedSelf-Exclusion
If you feel that gaming is starting to affect your life, you may opt for long-term self-exclusion of 6 months, one year, or permanently. This is a decision we fully respect.
Serious ActionReal-Time Alerts
Enable in-app notifications that alert you after playing for one consecutive hour, or when you are approaching your set deposit limit. These reminders are designed to help you stay aware.
Available NowPersonal Activity Report
Access detailed reports of your gaming activity, deposit history, and transaction records directly within the app. These reports help you monitor your playing patterns and detect behavioural changes early.
Important InformationRecognise the Early Warning Signs
Gambling addiction often begins gradually. Identifying these signs early can save you from much bigger problems.
Chasing Losses
You keep playing in hopes of recovering money you have lost, and your bets grow larger with every loss.
Unable to Stop
You find it difficult to stop playing even when you intend to, or you keep telling yourself "just one more time" without end.
Neglecting Responsibilities
Work time, family time, or daily responsibilities begin to be neglected in favour of spending more time gaming.
Borrowing Money to Play
You start borrowing money from family or friends, or using credit to fund continued play.
Lying About Gaming
You hide your gaming activity from loved ones, lying about how much time or money you have spent.
Ongoing Emotional Distress
You feel anxious, irritable, or stressed when not playing, and gaming becomes the only way to feel better.
If you recognise yourself in any of the signs above, don't wait any longer. Activate the self-control tools in your 918app account now, or contact our support team via live chat for guidance. The bravest step you can take is asking for help.
Self-Assessment Questionnaire
Answer the following questions honestly. If you answer "Yes" to three or more, we recommend activating the self-control tools or consulting a professional.
Have you ever spent more time playing than you originally planned?
Have you ever gambled with money intended for other needs, such as bills or food?
Do you feel the need to increase your wager amount to get the same level of satisfaction?
Have you ever felt restless or uncomfortable when trying to cut back or stop playing?
Has gaming affected your relationships with family or friends?
Have you ever hidden your playing habits or losses from someone close to you?
Do you often find yourself thinking about gaming even when doing other things?
This questionnaire is not a clinical diagnostic tool. It is provided as a preliminary guide only. For a more comprehensive assessment, please consult a qualified mental health professional or counsellor.